The lead time for letters and rosettes is currently six to eight weeks. Letters orders in October will not arrive until December. Please bear this in mind before ordering.

Our advent calendars have arrived and we are starting to lovingly fill them and send them out. We estimate that all advent calendars will have shipped by the end of the second week of November. All other orders should ship within two to three weeks.

Yes, we do but our order books are now closed for International orders. This is to ensure that deliveries arrive in a timely fashion. For all shipping details please see our delivery page.

Not at all! We send all our letters out in a cardboard envelope so you can be as creative as you like with the address on your envelope. If you are struggling for inspiration we have our Magic Address Collection which takes the stress out of coming up with an address for you.

We will be closing for letters this year on 2nd November. This is to ensure that all letters arrive safely in time for Christmas. Please be aware that orders placed in November won't arrive until shortly before Christmas and will be sent by on a Next Day Delivery service.

The character count for addresses is 95, this includes spaces and punctuation.